We have been in the Information Technology business for 25 years. We understand the technology and make every effort to learn your business in order to best leverage our innovation techniques to maximize your business capability. We provided consultant support for small and medium sized businesses across the United States. We provide both remote services as well as onsite consultant support and training. We provide technical writers who document the process and assist in the training and we measure customer satisfaction.

1. Organizational right sizing - Why not have a firm take an independent look at your organization, review the roles and responsibilities of each team, audit your controls. Do you have those key processes and controls documented?

2. Risk Assessments – We have programs that undergo an extensive assessment of your organization and inform you about the potential risks you might face and recommend actions to take to mitigate those risks across your organization.

3. Process Development - You might be using informal processes today, perhaps you have many people doing those jobs from memory. We believe formalizing those critical processes promotes long term growth and leads to profitability.

4. Technical writing - New systems and processes are implemented much faster when the documentation has been put into place and your staff are well trained in business terms.v 5. Business Compliance – Most small business are not aware of the new regulatory laws that have been recently enacted. Imagine receiving a formal complaint from one of your customers due to personal identifiable information was stolen or fell into the wrong hands. Protect your business today by calling our office and scheduling an appointment.

a. Red Flag Rules
b. Employee Training
c. Identity Theft Training

6. Project & Program Management - Following the PMI methodology for managing projects are standard across the industry. When your projects launch do you really have the confidence they will successfully complete on time, below budget and deliver on there ROI.

7. Disaster Recovery Planning - Business recovery is one of the key fundamentals that many take for granted. Implementing a low cost recovery strategy will save your entire business. In a competitive market where customers are less forgiving prepare to protect your assets.

8. Network & Systems Engineering

9. Infrastructure Management – Managing your hardware in a cost effective manner plaques all IT Managers today. Cloud Server management might work for your shop, consolidating applications, measuring service availability, improving your network speed and managing your assets are of key concern in running a high performing IT shop.

10. Identity Theft – Securing your customers personal identifiable information has moved from guideline to law. The penalties associated with infractions exceed $1M in fines up to and including imprisonment for the CEO.

11. IT Security – Data Security and Physical Security are equally important. Companies must prove they are taking appropriate action to mitigate loss of data and physical harm by implementing reasonable measures into their workplace.

Credentials:
Project Managers are all PMP certified,
Certified Identity Theft & Risk Specialist,
Senior IT Engineers
Certified Disaster Recovery Planning Managers
CISSP – Security Consultants
Technical Writers with over 15 years of publishing and training experience